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Привет!
Я Даша, 5 лет обучаю ИТ-английскому. В этом канале айти-специалисты получают качественную лексику и регулярно практикуют/повышают свой скилл.
Присоединяйся!
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Usually, the Quality Assurance (QA) team or end-users _ issues during testing or usage.
Anonymous Quiz
50%
identify
38%
report
0%
assign
0%
examine
13%
reproduce
The QA team or end-users 1)__ the issue using a bug tracking system, providing detailed steps to 2)_ the problem, expected behavior, and actual behavior.
Anonymous Quiz
25%
1) identify, 2) reproduce
13%
1) report, 2) examine
0%
1) examine, 2) assign
63%
1) report, 2) reproduce
The project manager or team lead reviews the reported issue and __ it to the appropriate developer or team.
Anonymous Quiz
0%
reports
88%
assigns
0%
examines
13%
reproduces
The assigned developer _ the issue. They analyze the code to understand the root cause of the problem.
Anonymous Quiz
33%
reproduces
44%
examines
22%
identifies
0%
reports
How are you?

Как дела? :)
Как вам формат?
Чувствуется ли, что часть слов уже запомнилась?💪
I appreciate your feedback🔥
🔥2
We solve problems.
But we resolve issues.

Завершить, разобраться с проблемой.


И сразу давайте поиграем в игру "кто мог это сказать". 👇

#resolve@geekspeak_eng #issue@geekspeak_eng
I've noticed an issue with the responsiveness of the website on mobile devices. I'll resolve it by the end of the day.
Anonymous Poll
22%
a tester
0%
a team leader
56%
a frontend developer
22%
a backend developer
The issue with the payment gateway needs to be resolved before we can proceed with further testing.
Anonymous Poll
38%
a tester
50%
a team lead
0%
a frontend developer
13%
a backend developer
I've found a bug in the server-side validation logic. I'll resolve it before the next deployment.
Anonymous Poll
13%
a tester
0%
a team leader
0%
a frontend developer
88%
a backend developer
Let's have a quick meeting to discuss how we can resolve the performance issues reported by the QA team.
Anonymous Poll
0%
a tester
78%
a team leader
0%
a frontend developer
22%
a backend developer
Our Thursday's chunk is 'close an issue'.
resolve - это про результат работы,
а close - про жизненный цикл issue, про статус


Examples
1. Let's review the open issues and decide which ones we can close today.
2. We've fixed the performance problem, so we can close that issue now.
3. I've closed the issue regarding the UI glitch. It's been resolved in the latest release.

Task
What issues have you closed this week?
What issues have you resolved but have not closed? Why?

#close@geekspeak_eng #issue@geekspeak_eng #englishforit
Happy Friday!
Последний чанк с этой картинки - 'escalate an issue'.
Если что-то пошло не так (or it's simply above your pay grade) , то вы можете передать issue на следующую инстанцию для принятия решения.


Examples
Analyst: The new feature is not meeting the expected performance metrics. We need to escalate this to the product manager for further analysis.
Backend developer: The database queries are timing out frequently. I need to escalate this issue to the DBA for optimization

Task
Have you ever escalated an issue? Why?

#issue@geekspeak_eng #escalate@geekspeak_eng
To sum up, an issue can be identified, reported, assigned, examined, reproduced, resolved, closed, escalated.

#pronunciation@geekspeak_eng
1
Произношение ⬆️

💬 Можно в комментариях к аудио записать такой же текст и получить обратную связь по произношению.
💥Финальный квиз!💥
🧘Не торопись, внимательно оцените контекст вопросов.
🧘‍♂Не зацикливайтесь на деталях: задача - вычленять новую лексику из контекста, опираться на знакомые смыслы.
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😅 Получила обратную связь по идее статьи на Хабре.
🚀 Поработаю над ней ещё недельку и отправлю снова.

Ещё отправила статью в Тинькофф журнал сегодня.

Интересно, что из этого получится 😊
🔥62