On August 21, 2025, an influx of traffic directed toward clients hosted in the Amazon Web Services (AWS) us-east-1 facility caused severe congestion on links between Cloudflare and AWS us-east-1. This impacted many users who were connecting to or receiving connections from Cloudflare via servers in AWS us-east-1 in the form of high latency, packet loss, and failures to origins.

Customers with origins in AWS us-east-1 began experiencing impact at 16:27 UTC. The impact was substantially reduced by 19:38 UTC, with intermittent latency increases continuing until 20:18 UTC.

This was a regional problem between Cloudflare and AWS us-east-1, and global Cloudflare services were not affected. The degradation in performance was limited to traffic between Cloudflare and AWS us-east-1. The incident was a result of a surge of traffic from a single customer that overloaded Cloudflare's links with AWS us-east-1. It was a network congestion event, not an attack or a BGP hijack.

We’re very sorry for this incident. In this post, we explain what the failure was, why it occurred, and what we’re doing to make sure this doesn’t happen again.

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