Splunk was in use at Groupon since its early startup days. It had grown to a daily ingestion volume of 100TB, with logging volume growing at 20% YoY. At this scale, Splunk was financially unviable. It already cost us millions of dollars in Splunk licensing, data center infrastructure, and operations.

Desirable skills:
- Extensive technical support experience;
- Excellent communications skills;
- Problem-solving skills;
- Upper-Intermediate English;
- Ability to provide step-by-step technical help, both written and verbal;
- Experience of using Zendesk, Atalssian, Github, Slack;
- Hands-on experience with Linux/Mac OS environments;
- Experience of working with docker and/or kubernetes;
- Understanding of monitoring or willingness to learn about it.

What to do 
- Working with community;
- Seek guidance from the engineering team when needed;
- Contribute to documentation, best practices and knowledge base;
- Customer support.

Lift is a plugin that leverages the AWS CDK to expand the Serverless Framework beyond functions.

Deploy production-ready websites, queues, storage buckets and more with a few lines in serverless.yml.

A collection of modern/faster/saner alternatives to common unix commands.

The Engineering Career Framework is your source for how to achieve impact for your role and team and how to grow in your engineering career. For managers, it can help you set expectations with your teams and hold them accountable for their work.

Yet another remote desktop software, written in Rust. Works out of the box, no configuration required. Great alternative to TeamViewer and AnyDesk! You have full control of your data, with no concerns about security. You can use our rendezvous/relay server, set up your own, or write your own rendezvous/relay server.